Our Most Frequently
Asked QUESTIONS

BrandWell offers Squarespace and Shopify website design. During your intro call, we will discuss the options and recommend what would be best for your business model.

Squarespace is one of the most reputable website builders in the world and for good reason. It allows us to design modern, elegant websites that are easy for our clients to update. Every site we design in Squarespace is fully mobile optimized to look great from a smart phone. Not to mention, the hosting is affordable and the customer support is excellent.

We offer full transparency with our pricing when it comes to design. The only fees you will pay to BrandWell are outlined in your design agreement.

In order to take your website live, you will need to pay an annual hosting fee to Squarespace or Shopify. BrandWell does not host your website.

You will also need to purchase your domain name (your website’s URL) which varies in price but is typically less than $30/year.

No. While we highly recommend investing in a brand photo shoot at some point, it is not required to build a website with BrandWell. We offer a wide range of stock photography to our clients who cannot supply their own imagery.

Of course! While we do not offer monthly maintenance, your designer will provide training prior to launching your website that will equip you to make minor updates on your own. For major updates or design changes, just reach out and we can serve you on an hourly basis.

We are so excited to hear all about your business! Please fill out the contact form here to set up an intro call with Victoria.

All existing design packages at BrandWell come with a 2-payment plan, with 50% due up front and 50% due when your design is ready. The longest payment plan we offer is 4 payments made over 16 weeks. Please request this when filling out the contact form here.

While BrandWell is not a full-service SEO agency, we do offer basic SEO support with all of our website designs. We will set up your page titles and meta description for Google, a keyword rich Site Title, and alt tags will be applied to all images that are added by BrandWell.

Our standard timeline for branding is 4-6 weeks and our turnaround for website design is 6-8 weeks. If you need a design faster than this, there may be a rush-fee associated with your project. Please fill out this form and let us know when you need your design by.

BrandWell does have an in-house copywriter that you may choose to work with for an additional fee. Otherwise, as a part of every website package, we offer copy templates and fillable copy forms with guided video tutorials that make writing your website copy easy!

Of course! BrandWell will handle all of the technical heavy-lifting when it comes to connecting your existing domain and taking your website live.

We would love to provide you with some free resrouces on how to name your business. If you need assistance, please fill out this form and ask for naming assistance!

No. Squarespace does not allow you to transfer membership plans from one site to another. Please be aware that you will need to purchase a new plan when your website is ready to go live. You will receive 20% off your first year of hosting for building with BrandWell!

The website design process with BrandWell is collaborative. Building a website that represents you and your business well requires a team effort from both you and your designer. Once you sign on, you will be asked to complete a questionnaire and Pinterest board to help us get to know you and what you like. We also require you to provide your own copy and imagery (unless you plan to use stock imagery).

BrandWell has developed a streamlined system to make writing copy and providing feedback as easy as possible but it will require some work on your end.

BrandWell is made up of four female designers. You will be assigned to the designer that best fits your business needs and goals based on the sales call and initial inquiry form. Every designer at BrandWell is extremely gifted and will surely be able to bring your vision to life.