Our Most Frequently
Asked QUESTIONS

At BrandWell, we exclusively build on Squarespace because we believe it’s the most user-friendly platform for our clients. This ensures that you can confidently maintain your website without needing to continually hire a designer.

Squarespace is one of the most trusted website builders globally—and for good reason. It allows for us to create modern, elegant websites that are not only visually stunning but also incredibly easy for our clients to update on their own. Every Squarespace site we design is fully mobile-optimized, ensuring a seamless experience on any device. Plus, with affordable hosting and top-notch customer support, Squarespace offers everything you need to succeed online.

We believe in full transparency when it comes to our pricing. The fees you pay to BrandWell are clearly outlined in your design agreement—no surprises, just clear, upfront costs.

To launch your website, you’ll need to pay an annual hosting fee directly to Squarespace. Please note that BrandWell does not host your website. Additionally, you’ll need to purchase your domain name (your website’s URL).

No, a brand photo shoot is not required to build a website with BrandWell, though we highly recommend it as an investment for your business. If you’re unable to provide your own imagery, we offer a diverse selection of high-quality stock photography to ensure your website looks polished and professional.

Absolutely! While we don’t offer monthly maintenance, your designer will provide thorough training before your website goes live, empowering you to make minor updates on your own. For major updates or design changes, simply reach out—we’re here to assist you on an hourly basis whenever you need.

We are so excited to hear all about your business! Please fill out the contact form here to set up an intro call with our team.

At BrandWell, all of our design packages include a flexible payment plan. You can expect a standard 4-payment plan, spread over the duration of your project (8-12 weeks). If you need a customized payment plan, simply request it when filling out the contact form here.

Although BrandWell is not a full-service SEO agency, we do provide essential SEO support with all of our website designs. We’ll optimize your site by setting up page titles, meta descriptions, and a keyword-rich site title for Google. Additionally, we ensure that alt tags are applied to all images added by BrandWell, giving your website a strong foundation for search engine visibility.

At BrandWell, we offer the option to work with our professionally trained in-house copywriter for an additional fee, who can assist with developing your brand voice and crafting compelling web copy. For every website package, we also provide copy templates and fillable forms, along with guided video tutorials, making it simple and straightforward for you to create your own website content.

Absolutely! At BrandWell, we take care of all the technical details, including connecting your existing domain and launching your website, so you don’t have to worry about a thing.

Yes, we do! Every client of BrandWell gets access to The Branding Business School, where we have a dedicated module on strategically naming your business. This resource is designed to guide you through the process, ensuring you choose a name that aligns with your brand and resonates with your target audience.

No, Squarespace doesn’t allow the transfer of membership plans between sites. You'll need to purchase a new plan when your website is ready to go live. However, as a thank you for choosing BrandWell, you’ll receive a 20% discount on your first year of hosting!

At BrandWell, our website design process is highly collaborative. Creating a website that truly represents you and your business involves teamwork between you and your designer. Please review the BrandWell experience page or reach out to us directly here to learn more about the time commitment.

At BrandWell, our talented team of female designers will be matched with you based on your business needs and goals from the sales call and initial inquiry form. Each designer brings a wealth of expertise and creativity to the table, ensuring that your vision will be skillfully brought to life.